DSW Designer Shoe Warehouse

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4.2

( 8 reviews )

Shoe Stores, Department Stores $$

Closed 10:00 AM - 08:00 PM See Hours

6971 Grand Ave, Gurnee, IL 60031, United States

+1 8476-934-954.0

DSW Designer Shoe Warehouse, known for its discounted brand-name and designer shoes, handbags, and accessories, is a renowned retail chain. With a focus on providing a wide range of footwear options for men, women, and children, DSW offers an extensive selection of shoes to suit various styles and preferences. The store also features large clearance racks, where customers can find great deals on their favorite brands. DSW takes pride in delivering quality shoes for the entire family, with an emphasis on major brands. Additionally, the store is committed to maintaining a safe and clean shopping environment, with a dedicated team following all necessary safety protocols. Located in Gurnee, IL, DSW Designer Shoe Warehouse is situated within the Gurnee Town Center, making it easily accessible for shoppers.

Reviews

4.2/5

8 reviews

5 stars

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2 stars

1 stars

Thomas

March 22, 2024

I bought some boots when I went to check out. I wasn't given a bag for the box and I asked for one. I was told I could buy one. I asked if they had any free bags and the woman said they do but it's in the back. I asked if she could go and get one so she did. She comes back, puts the bag on the counter and walks away. So I had to bag my own purchase. This was the manager that did that by the way. Very unprofessional. They need to look into hiring a new manager!

Hoang le

March 22, 2024

Amazing selection of mens, womens and kids shoes. Large clearance racks and the only store in the area that carries Merrel brand boots and shoes. If you sign up you get 20% off first purchase. Large parking lot and located at corner of plaza.

Aj garcia

March 22, 2024

The store is neat, clean, and well organized, but the customer service lacks to say the least. I was in the store for an hour and the employees avoided customers like the plague, not even so much as a "hello". Finally, I was greeted and offered assistance, but only so she could tell me they were closing in 15 minutes. I am a District Manager in retail and this is totally unacceptable. Pressuring customers to leave and only offering help to get them to leave is terrible. I visited on the evening of 2-17-23. The entire staff needs a talking to. Probably 4 stars on presentation and zero stars on customer service.

Jeffrey orloff

March 22, 2024

Didn’t have shoes I wanted but they ordered them free shipping!

Kobe lee

March 22, 2024

DSW has good collection of shoes and footwear. Prices are reasonable. Good customer service.

Paula oloughlin

March 22, 2024

Rarely will you see a guy dude doing a review at a shoe store. This a great store when it time for gift shopping. My wife loves the variety of shoes and boots. Great atmosphere!

Peleg rosenthal

March 22, 2024

Helpful staff. Nice clean store. Good deals on prices. Not too many wide shoes in women's and hard to find smaller shoe sizes in men's but they will happily help you order them online. Nice return policy.

Patrick b

March 22, 2024

I just bought the cutest pair of shoes for a special occasion I love this store!!!!!! When ever I am in need of shoes or boots for my family I will 100% of the time find just what I am looking for.